Using Screen Reader Software and Shortcuts
Business Processes and Upsale Training
Skills to gather product knowledge is imparted. This specialized training is through structured classes which address the issues that maximize client’s retention. This includes communicating, listening, engaging in dialogue , giving feedback to the customer etc. This interactive classroom training involves sharing case studies and past successful and failed business practices. Building on soft skills and speech e etiquette is an integral part of the program.
We cover aspects such as welcoming the customer, understanding the problem of the customer, noting the problem on the application S/W, keeping a copy for personal records, raising a ticket, notifying the customer, satisfying him and closing the call. It is a comprehensive programme which makes our trainees confident on any ITES assignment and makes him/ her job ready. We have phenomenal success in the last 24 months and our trainees have benefited immensely from this curriculum.
Software testing and Quality Assurance
Software testing training ranging from accessibility testing / manual testing and the various stages of SDLC ( Software design life cycle)The various steps involved such as writing test cases , bug tracking , error handling error reporting etc is an important part of the program. Training includes classroom and practical applications , visit to companies for hands on experience on live projects. Our trainers are comfortable to use screen reader software like JAWS, NVDA and Windows Eye. Our S/W Testing programme has a minimum criteria of graduates and should be well versed with atleast one screen reading S/W.
Travel and Tourism
Training in this segment prepares the trainees to serve the booming Indian travel and tourism industry. This industry offers various opportunities which can be handled by our blind executives
Training is offered in the following disciplines
• General introduction on Indian tourism and travel norms
• Ticketing and tour planning
• Designing tour packages customized for client
• Modern Customer service orientation and programs
• Interpersonal relationships and verbal skills
• Compassion and sensibility
The trainees are classroom and practical session on the different aspects of internet Marketing .
This is done to prepare them for getting expertise in the different aspects of this trade.
Topics such as SEO, SMM, SEM, CPC, CPL, Google Adwords, Google Analytics, Making Text Ads, Graphic Ads, Youtube ads, Link Building, Affiliate Marketing Strategies etc are covered. This course shall make the trainee earn a living from his/ her place of residence and can learn the art of internet Marketing. It is a new field and is a promising one. Trainees can avail this facility at our institution and can add a new feather in their repository.
IT IS A COMPLETE AND MODERN CURRICULUM THAT NABET FOLLOWS. OUR TRAINEES ARE EXCITED WITH THE DIFFERENT THINGS THEY GET TO LEARN AND MORE IMPORTANTLY FIND EMPLOYMENT THEREAFTER.